KBN has chosen to prepare its sustainability report based on the principles of the European Financial Reporting Advisory Group’s (EFRAG’s) Voluntary Sustainability Reporting Standard for non-listed SMEs (VSME), Option B: Basic Module and Comprehensive Module. In addition to the data points in the VSME, KBN has also chosen to include information on material topics from its double materiality analysis that are not covered through the VSME. This VSME report generally follows the same chapter structure as the European Sustainability Reporting Standards (ESRS) but will not meet the ESRS requirements.
Kommunalbanken AS is a limited liability company with no subsidiaries and is not part of a group. This report covers the company's value chain, including its upstream and downstream value chains, and KBN’s own activities. For the double materiality analysis process, KBN’s downstream value chain was defined as one step away from the customer, meaning that the investment projects of KBN’s customers are included in KBN’s assessment. Underlying suppliers to customers’ investment projects (construction projects) are not included.
Information about KBN:
Undertaking’s legal form: Limited liability company
NACE sector classification code: 64.190 Banks and credit institutions
Geolocation of sites owned, leased or managed: KBN has only one business address. It runs all its activities from its headquarters.
KBN works systematically to reduce its environmental impact and has achieved Eco-Lighthouse certification from the Eco-Lighthouse Foundation.
Strategy, business model and value chain
With total assets of over NOK 500 billion, KBN is one of the largest financial institutions in Norway. KBN is owned by the Norwegian state to provide stable, long-term and efficient financing to Norwegian municipalities, county authorities and companies that perform local government tasks. The state also owns KBN to help facilitate the sustainable transition and greater value creation. KBN provides a broad range of lending products to the local government sector, including both green and normal loans.
KBN’s value creation is intended to balance financial, social, and environmental factors such that it achieves the highest possible return over time subject to the limits of sustainability. KBN has been designated a systematically important financial institution on the basis of an annual assessment carried out by the Financial Supervisory Authority of Norway adopted by the Norwegian Ministry of Finance, that is founded on KBN’s total assets as a share of mainland Norway’s GDP and its lending to the Norwegian public sector as a share of total lending to the sector in Norway. KBN finances its activities by ensuring it has efficient access to the world’s capital markets. Maintaining a credit rating equivalent to the Norwegian state’s (AAA) rating is essential to KBN’s business model.
KBN’s sustainability-related objectives are integrated into its strategy and are monitored on a continual basis in the same way as its other objectives.
Value chain
KBN is a financial institution with approximately 50% market share in loans and financing for the local government sector. Its direct upstream value chain consists of obtaining funding in order to be able to provide loans to customers for their investment projects downstream. Downstream KBN also has an indirect value chain through its financing of customers’ investment projects. This process spans from the moment customers make their investment decisions and execute them, to the completion of projects, such as the construction of a building in a local community.
Figure: KBN’s value chain
Interests and views of stakeholders
Stakeholders are defined as all parties that are affected by or have an interest in KBN’s sustainability reporting or sustainability work. KBN has two groups of external stakeholders: affected stakeholders and users of its sustainability reports. All KBN’s stakeholders are or can be both an affected stakeholder and a user of KBN’s sustainability reports, with the exception of nature, which is a silent party that is only an affected stakeholder. KBN’s stakeholders are listed below:
Customers: KBN’s customers are municipalities, county authorities and companies with a municipal or county authority guarantee
Investors in bonds issued by KBN
Financial suppliers and IT suppliers
Own workforce
Nature and wildlife
Society
KBN’s owner (the Norwegian state acting through the Ministry of Local Government and Regional Development)
KBN’s business model and strategy seek to balance different stakeholders’ expectations. Through dialogue with stakeholders, KBN maps out how its different strategic objectives will impact its stakeholders’ experience and expectations.
Double materiality analysis
KBN regularly carries out a double materiality analysis to identify material sustainability topics. KBN’s double materiality analysis is carried out in accordance with the requirements in ESRS 1. In the analysis, KBN’s positive and negative impacts on society are identified (impact materiality), as well as the financial risks and opportunities for KBN (financial materiality).
Figure: Illustration – double materiality
Material impacts, risks and opportunities
The table below provides an overview of the material sustainability topics at KBN that were identified in the double materiality analysis in 2024. There were no circumstances that required changes to the materiality topics from 2024 to 2025.
Sustainability topic
Materiality
Value chain
Time horizon
Overall considerations that underlie the conclusion about materiality
Climate change
Finacial
Impact
Upstream
Own operations
Downstream
Short
Medium
Long
Climate Change Adaptation Positive impact thanks to financing of customers’ climate change adaptation measures.
The risk that climate change may impact KBN’s customers and over time impact their financial room for manoeuvre, including their ability to take on new loans. Over the long term, this may impact KBN’s lending activity and portfolio composition.
The opportunity that KBN’s customers’ climate change adaptation measures may increase demand for green loans.
Climate change mitigation Negative impact through greenhouse gas emissions (scopes 1, 2 and 3).
The risk that high levels of greenhouse gas emissions in KBN’s lending portfolio may impact KBN’s funding costs/access to capital, and that loss of value for assets in the local government sector may impact KBN’s customers’ financial room for manoeuvre and investment capacity.
The opportunity that climate change may increase demand for green and normal loans. Also, the possibility of an increase in the level of demand for green investment assets from investors with ESG mandates may be an opportunity for KBN to attract greater demand and improve the terms for green bond issues compared with other financing
Own workforce
Finacial
Own operations
Short
Medium
Long
Diversity and equality The risk that insufficient training and development of KBN’s own employees leads to operational incidents and inefficiency and reduces workplace attractiveness.
Affected communities
Finacial
Impact
Own operations
Downstream
Short
Medium
Long
Economic, social and cultural matters An indirectpositive impact on land use and socioeconomic matters in the local government sector through KBN’s financing of investment in the sector. This means higher quality welfare and infrastructure that may stimulate financial activity, social interaction and the necessary transition to a sustainable economy. In addition, KBN may disseminate knowledge on financial risk management, the debt markets and responsible debt management, and thus contribute to greater financial resilience.
The risk that any deterioration in the local government sector’s financial situation may over time change its financial capacity, including the ability to take out new loans, and over the long term this will impact KBN’s lending activity.
Business conduct
Finacial
Impact
Own operations
Downstream
Short
Medium
Long
Corporate culture, corruption and bribery, protection of whistleblowers, and IT and cyber security An indirectnegative impact on corruption and bribery through KBN’s financing of customers’ investment projects, in addition to KBN and its employees possibly being directly exposed to corruption and bribery.
A positive impact on KBN’s corporate culture through KBN incentivising ethical conduct and responsible business practice.
The risk of the occurrence of corruption and bribery, insufficient protection for whistleblowers and weak IT/cyber security leading to disruption to KBN’s business operations, reputational damage, fines, legal costs, loss of market share and stricter regulation
The matrix below summarises the results of KBN’s double materiality analysis at an aggregate level. The sustainability topics located in the areas marked as high or medium for impact or financial materiality are defined as material for KBN.
Figure: Materiality matrix
Assessment of sustainability topics
Sustainability risk is continually monitored by KBN’s management and Board of Directors and is integrated into KBN’s risk categories. The process of producing and updating the double materiality analysis will be carried out regularly. The results from the analysis are, and will continue to be in the future, a strong foundation for KBN’s sustainability work.
Practices, policies and future initiatives for transitioning towards a more sustainable economy
Sustainability issues within climate and environmental matters (E): Climate change, pollution, water and marine resources, biodiversity and ecosystems, and circular economy
KBN has existing practices/policies/future initiatives for sustainability issues within climate matters. These consist of a framework for green lending and funding. These are available to the public on KBN’s website. The measures specified include green loans with an associated framework, and greenhouse gas emission reductions. KBN has strategic objectives for climate matters related to its volume of green lending, the proportion of KBN’s total lending portfolio that is green lending, the proportion of its total customers that have a green loan, as well as for the level of its greenhouse gas emissions. These strategic objectives are approved by the Board of Directors. See also the section on KBN’s strategic objectives (Link).
Sustainability issues within social matters (S): Own workforce, and workers in the value chain
KBN has existing practices/policies/future initiatives for sustainability issues within social matters. These consist of its staff handbook, which is not available to the public. KBN has strategic objectives for social matters related to sick leave, the gender balance, competence development, and the results of its employee survey for the topics of engagement and execution. These strategic objectives are approved by the Board of Directors. See also the section on KBN’s strategic objectives (Link).
Sustainability issues within governance (G): Good business conduct
KBN has existing practices/policies/future initiatives for sustainability issues within governance. These relate to KBN’s Code of Conduct. In addition, KBN has internal guidelines for measures to combat money laundering and terrorist financing, as well as guidelines on market conduct, whistleblowing, and sustainable investment. KBN’s Code of Conduct is available to the public on its website. The general guidelines are approved by the Board, while any supplementary guidelines are approved by the CEO.
Energy and greenhouse gas emissions
Greenhouse gas accounts
KBN uses 2019 as the base year for its greenhouse gas accounts, and its emissions are calculated using the principles in the GHG Protocol. In 2025, KBN’s greenhouse gas emissions totalled 52.0 tCO2e across scopes 1, 2 and (parts of) 3, which represents a decrease of 37% from 2024 and a decrease of 73% from 2019. For electricity, KBN uses location-based emissions. The difference between location-based and market-based is that location-based calculates emissions based on the actual energy mix in the geographical area where the electricity is produced, while market-based calculates emissions based on the electricity that is actually bought and sold in the market. This can include electricity from both renewable and non-renewable sources.
KBN’s reported scope 3 emissions totalled 51.3 tCO2e in 2025, which is a decrease of 23% from 2024. KBN carries out an annual screening of material scope 3 categories, and the scope 3 emissions currently included in its greenhouse gas accounts are waste and business travel. KBN has worked on developing a method for calculating its remaining scope 3 emissions, i.e. category 15 – financed emissions. KBN has an ongoing collaboration with Nordic Trustee, KLP and the Norwegian Association of Local and Regional Authorities (KS) relating to a calculation model for financed emissions. A first version of the model was introduced in spring 2025, but there is still work to be done to further develop the method and model in collaboration with the organisation that gathers the data from the municipalities. KBN has therefore not included figures for its financed emissions in its 2025 sustainability report.
KBN’s 2025 greenhouse gas emissions are divided between the scopes as follows:
Scope 1: 0 tCO2e
Scope 2: 0.7 tCO2e
Scope 3: 51.3 tCO2e
Emissions intensity is a measure of the relationship between total greenhouse gas emissions and financial activity/value creation. KBN’s results for its emissions and emissions intensity (by full-time equivalent employee and revenue) for 2025, 2024 and the base year of 2019 are summarised in the table below:
2025
2024
2019
tCO2e/full-time position
0.56
0.93
2.35
tCO2e/NOK million of revenue
0.02
0.04
0.10
2025
2024
2019
Change from 2024 to 2025
Change from 2019 to 2025
Scope 1
Fuel
0
0
2.8
0%
-100%
Total scope 1
0
0
2.8
0%
-100%
Scope 2
Electricity - location-based
0.7
3.5
39.3
-80%
-98%
Electricity - market-based
29.9
139.2
0
-79%
N/A
District heating and district cooling
0
12.3
18.5
-100%
-100%
Total scope 2 - market-based
29.9
151.5
0
-80%
0%
Total scope 2 - location-based
0.7
15.8
57.8
-96%
N/A
Scope 1 + 2
0.7
15.8
60.6
-96%
-99%
Scope 3
Category 5: Waste
0.2
0.3
0.3
-33%
-35%
Category 6: Business travel
51.1
66.5
130.9
-23%
-61%
Total scope 3
51.3
66.8
131.3
-23%
-61%
Total emissions - Location-based
52.0
82.5
191.8
-37%
-73%
Total emissions - Market-based
81.2
218.3
0
-63%
N/A
KBN has a target of cutting its own CO2 emissions (direct) by at least 55% by 2030 relative to 2019. Its own CO2 emissions totalled 52.0 tCO2e in 2025, which is a decrease of 73% from 2019. KBN has therefore already achieved its reduction target, five years ahead of schedule.
Climate risk
KBN uses the Task Force on Climate-related Financial Disclosures (TCFD) framework to assess and report on its climate risk. KBN updates its analysis regularly and can be found on KBN’s website.
Measures to limit scope 1 and 2 emissions
KBN is a financial institution with office operations carried out at a single location. Its scope 1 and scope 2 emissions will therefore be limited. KBN’s offices are located in a newly renovated building. An important factor when KBN chose its premises was the landlord's documentation of the optimisation of energy consumption in the building. To reduce energy consumption, the building’s heating is adjusted throughout the day and over the course of the week. During periods when the level of office activity is expected to be low, the temperature is set lower. The target temperature during normal working hours is 23-23.5˚C. KBN will continue to follow up with the landlord to reduce energy consumption to the greatest extent possible. KBN’s move to its new office with lower energy consumption in 2024 is a significant reason for the decrease in its measured and reported emissions.
Measures to limit scope 3 emissions
Sustainable lending products
KBN offers green loans at a discounted interest rate compared to its standard loans, aiming to encourage the local government sector to invest in climate-friendly and environmentally sustainable projects. At the end of 2025, green lending represented 21% of KBN’s lending portfolio. Green loans are granted to projects that help reduce greenhouse gas emissions, improve energy efficiency, reduce climate impacts, and contribute to climate change adaptation. A discount of 10 basis points is given for long-term instalment-based loans for projects that satisfy KBN’s green loan criteria. For loans with no instalments offered in competition with the capital markets for projects that satisfy KBN’s green loan criteria, the discount is set on a case-by-case basis. To be granted a green loan, a project must be recommended by a customer manager from the Lending Department and assessed by a climate advisor and climate controller, who generally work in Green Finance in the Lending Department. The climate advisor and climate controller review the project to check that it is in line with KBN’s green loan criteria before it is either approved or rejected. Only KBN employees who have the role of climate advisor and/or climate controller in their job description are authorised to assess projects for green loans. In cases of doubt, the Chief Lending Officer is also required to consider whether the project satisfies the requirements.
Sustainable funding products
KBN issues green bonds under its KBN Green Bond Framework, and this funding finances its green loans. When considering the issuance of new green bonds, the amount to be issued must be evaluated against KBN’s outstanding green loans. As a rule, the total outstanding green bonds should not exceed KBN’s combined green loans, unless the excess is related to imminent disbursements of already approved green loans.
In the event of large redemption/instalment payments that cause the volume of KBN’s green loans to be lower than outstanding green bonds, KBN will consider making investments in green bonds issued by other parties within the applicable framework for liquidity investments.
Sustainable investments
KBN has Guidelines for Sustainable Investment to ensure that its liquidity portfolio investments are in line with the objective of contributing to the sustainable development of society and long-term value creation. Integrating climate and environmental considerations, social issues, and governance factors (ESG) into its investment decisions and investing in counterparties/issuers that make sustainable choices is considered to generate a higher risk-adjusted return over the long term and to be in the best interests of society and the environment.
As part of its Guidelines for Sustainable Investment, KBN has developed a method for assessing counterparties/issuers. Counterparties are assessed on three dimensions whenever sufficient data exists: exclusion criteria, a norms-based research score, and an ESG rating.
Impact report
KBN publishes a separate impact report in addition to its Annual Report. The impact report gives investors and other stakeholders detailed information about the projects which are financed by KBN’s green bonds through the green loans it makes. At the end of 2025, KBN’s outstanding green loans totalled NOK 75.7 billion across 570 local government projects, 40 of which were new projects in 2025.
Energy
KBN’s total energy consumption in MWh in 2025 was 55.8 MWh. This energy consumption related to electricity (as reflected in KBN’s electricity bills).
Pollution of air, water and soil, biodiversity, water, and resource usage, circular economy and waste management
The pollution of air, water and soil, biodiversity, water, and resource usage, circular economy and waste management were not assessed to be material topics in the double materiality analysis.
KBN is not aware of any pollution of air, water or soil through its direct value chain.
KBN leases a single office and does not own or manage any other sites. Its office is 2,130 square metres. The area or areas around its office are not considered to be a biodiversity sensitive area.
KBN’s only water withdrawal is in connection with its office.
KBN seeks to contribute to a circular economy by striving to minimise its waste, to facilitate recycling and to increase the level of reuse and repairs. For the reporting year, KBN generated 6.5 tonnes of waste. There is no figure for the amount of hazardous waste generated, but this is deemed to be very low as a result of the office-based nature of KBN’s waste-generation activities. There is also no figure for the amount of waste diverted to recycling or reuse.
Own workforce
KBN is a competence-based business, and as such its employees are its most important resource. KBN seeks to work in a way that promotes learning, knowledge sharing and the efficient use of technology. It is important to KBN that its employees find the workplace to be safe and inclusive, and that they are given the opportunity to further develop their competence, so that they can carry out their tasks successfully now and in the future.
One of the most important tasks for KBN employees is developing their competence, both for use at KBN and for themselves. Competence development is therefore a strategic and important focus area for KBN, and KBN works on a long-term basis to strengthen the competence of its employees in relevant specialist areas.
Working conditions
KBN seeks to offer high-quality and safe working conditions that are also in line with all relevant legislation and regulations. KBN’s 2025 equality statement in accordance with the Norwegian Equality and Antidiscrimination Act is published on its website.
KBN offers its employees competitive terms and conditions of employment, and all employees are part of the company’s welfare and insurance schemes. All employees also have the right to join a trade union and are given information on the option at the start of their employment at KBN.
The CEO has the overall responsibility for ensuring that KBN’s working environment is satisfactory and is responsible together with the Labour Inspection Authority and Working Environment Committee for continually mapping the working environment in terms of risk factors, health hazards and welfare, in addition to implementing any measures required. Employees, because of their duty to cooperate as well as in accordance with the Code of Conduct, help to ensure that KBN has a high-quality and safe working environment.
KBN’s employees must have a workload that is reasonable, and the HR function and department managers carry out monitoring throughout the year to ensure that no employee has an excessive workload. In addition, the trend in the sick leave rate is also monitored, and employees’ experience of their work-life balance is also surveyed using the annual employee survey.
KBN does not accept discrimination or harassing behaviour, or physical, psychological, or sexual violence, as is set out in its Code of Conduct. Such behaviours are prevented by means of general working environment measures, and the employee handbook describes the procedures for whistleblowing at KBN. Employees can make a whistleblowing report using various channels, internally at KBN to their employer or a health and safety representative, employee trade union representative or the employer’s law firm, as well as to KBN’s external whistleblowing channel (PwC) or publicly by means of a public supervisory authority or other public authority. An electronic whistleblowing channel is available to all KBN’s employees on the intranet and, as mentioned, there is also an external whistleblowing channel provided by an external organisation. Information on KBN’s channels and procedures for whistleblowing is provided as part of the annual training provided on KBN’s Code of Conduct.
KBN’s Code of Conduct (which covers matters related to human rights) for its own workforce addresses working conditions, discrimination, and the prevention of accidents. The Code of Conduct does not contain dedicated sections on child labour, forced labour, or human trafficking due to the nature of KBN’s activities and the associated low risk of such issues occurring. There were no confirmed incidents within the company’s own workforce related to child labour, forced labour, human trafficking, discrimination, or other similar matters during the reporting year, and these are considered low-risk issues for KBN's type of business activity.
Equal treatment and equal opportunities for all
KBN works to have a high level of inclusion and diversity. It seeks to create a working environment in which everyone is seen, respected and valued for who they are, and it works to create diversity among its employees. In the hiring processes and employment conditions, KBN addresses grounds for discrimination such as gender, pregnancy, leave due to childbirth or adoption, care giving duties, ethnicity, religion, beliefs, disability, sexual orientation, gender identity, gender expression, and combinations of these grounds. At KBN all employees receive equal pay for equal work.
KBN employs a targeted approach in its recruitment processes in order to attract a diverse range of applicants. It is challenging to attract female applicants for particular positions in specialist areas in finance, risk management and IT.
Characteristics of the undertaking’s employees
The tables below summarise the characteristics/indicators of KBN’s employees.
Indicators
Number of permanent employees
90
Number of temporary employees
8
Number of women
32
Number of men
63
Country of employment contract
Norway
Employee turnover rate
4.5%
Work-related accidents
0
Fatalities as a result of work-related ill health
0
Pay equal to or above applicable minimum wage for the country in which it reports
Higher
Percentage of employees covered by collective bargaining agreements
100%
Average annual number of training hours per female employee
16
Average annual number of training hours per male employee
16
Female-to-male ratio at management level
50%
Self-employed external personnel who are working exclusively for the undertaking
0
Temporary workers provided by undertakings primarily engaged in ‘employment activities’.
3
Confirmed incidents in its own workforce related to child labour, forced labour, human trafficking, discrimination or other:
0
The table below summarises the average salaries for women and men, and the proportional difference between men and women. The figures in the table include fixed salary, variable salary paid during the reporting period, remuneration for overtime and taxable benefits.
In the category Middle Managers/subject Specialists, there are three female employees, and for privacy reasons, women’s average salaries and salaries as a percentage of men’s salaries are not disclosed.
The pay differences in the categories Senior Advisors/senior operational staff and Advisors/operational employees/administrative staff can largely be explained by the composition of the groups. There is an overrepresentation of men with long experience in more specialized professional roles, which raises their average salary. At the same time, several experienced women have left KBN in recent years and have, to some extent, been replaced by younger women. This has contributed to a higher proportion of women in the early stages of their careers within these job categories, with lower salaries than their older male colleagues.
Affected communities
Being the customer’s first choice for financing and debt management is an important pillar in KBN’s strategy. KBN’s main aim is for its customers to want to use KBN for long-term financing of investment in welfare.
KBN finances municipalities’ and county authorities’ investment in infrastructure and welfare. This investment spending is intended to stimulate economic activity, as well as social interaction and development. KBN’s position as the largest lender to the Norwegian local government sector means KBN is uniquely positioned to share knowledge and expertise that can strengthen its customers’ financial resilience and help them to adapt to changing local needs and the climate transition. KBN also has a strategic ambition of being a responsible lender that helps its customers to take high-quality and future-oriented decisions that maintain their financial sustainability.
Our aggregate financing* to the local government sector is
NOK 384 bn.
99.7%
of Norway’s municipalities are customers of KBN
49.7%
of all local-government sector borrowing ** is financed by KBN
* Aggregate customer financing is the sum of KBN’s lending portfolio and KBN’s portfolio of municipal bonds in the liquidity portfolio, which are included as a part of KBN’s financing of customers.
** Loans from the Norwegian State Housing Bank have been excluded from this calculation as KBN does not compete for these loans.
Lending practice and assessment of creditworthiness
KBN’s credit strategy for its lending activities, along with its guidelines for lending and its credit assessment principles for borrowers, provide the framework for its monitoring of customers. This framework determines what needs to be assessed when entering into and continuing customer relationships, as well as when granting new loans. In this context, it is to be noted that all Norway’s municipalities and county authorities are existing customers of KBN, with 1-2 at any one time not having a loan from KBN but nonetheless a continuing customer relationship. The guidelines and principles are important governance documents for how KBN is to exercise its role. The risk of a negative impact resulting from KBN providing incorrect or incomplete information is decreased by means of clear guidelines for how and what type of advice customer managers can give customers.
Economic sustainability
Economic sustainability is about ensuring that economic growth and development can be maintained to ensure the security of people and society over time. It also means taking responsibility for stable, long-term, and ethically responsible economic growth so that economic growth today is not at the expense of future growth and generations, while also being able to deliver sufficient services to residents. In a local government context, it means ensuring that budgets are adhered to, having contingency funds, and ensuring that the level of borrowing is manageable over time.
KBN seeks to contribute to the long-term financial sustainability of its customers. Based on KBN’s approach to responsible lending and its credit model, KBN supports its customers to take high-quality and future-oriented decisions that address financial sustainability and the health of local communities. KBN can achieve this by closely monitoring its customers and more specifically by emphasising financial sustainability in its discussions with customers, by being clear and transparent about its assessment of the credit worthiness of its customers, and by setting a clear expectation for economic growth in order for it to continue to be able to provide loans. This will also mean that in some instances loans will not be offered when KBN considers, based on its credit model, that the customer is not in a position to service further new borrowing. Going forward, these will be important tasks for KBN’s lending department in order for it to support long-term and sustainable debt management by its customers.
Customer-oriented dialogue
All loans from KBN are linked to the financing of investments that are either approved directly by a municipal or county council or indirectly through approved loan guarantees. The administrations at KBN’s customers (hereinafter ‘customers’) will be legitimate representatives of their local communities. KBN’s financing is therefore directly subject to the decisions and priorities of elected bodies.
KBN’s customer managers, its customer centre and its Chief Lending Officer are in continual dialogue with customers, but the most frequent contact takes place when a new loan relationship is being initiated and completed. KBN organizes annual customer seminars and surveys, as well as regular customer webinars.
KBN has a separate channel for complaints from customers, and an external whistleblowing channel is available via KBN’s website. Feedback from dialogue with customers, worse-than-expected results from customer surveys and any whistleblowing reports are followed up immediately. The Chief Lending Officer is operationally responsible for monitoring and engaging with affected communities (customers), but guidelines are set by the management team and Board of Directors.
Dialogue about KBN’s credit assessment process
As part of the lending process, KBN assesses the creditworthiness of its customers at least once a year. KBN’s credit model provides a good picture of individual municipalities' and county authorities’ financial position. The model is intended to facilitate any enhanced financial monitoring of KBN’s customers as and when is required. There are three categories of key figures in the model, which are:
Financial key figures (80% of the total weighting)
Demographic and socioeconomic key figures (11% of the total weighting)
ESG (9% of the total weighting)
The financial key figures provide an assessment of each customer’s current financial situation, and this, in combination with the demographic and socioeconomic key figures, provides an indication of future developments.
A low score on KBN’s credit model will result in a requirement for any loan request by the customer concerned to be considered by the Credit Committee and, potentially, approved by the CEO. For customers with the lowest credit score (red), new loans need to be approved by the Board of Directors. This ensures that, although KBN has minimal real exposure to credit risk (risk of confirmed losses), its lending activities align with those of other banks and regulations. The insight provided by the credit model also means that KBN can exercise its role as a responsible lender that contributes to municipalities’ responsible management of their borrowings. KBN’s credit model and credit assessments are made available to customers in the customer portal and are included in KBN’s dialogue with customers such that KBN shares its knowledge, and discussions are adapted to the financial situation of each customer. If it is considered desirable, KBN can also contribute to discussions with the customer's elected representatives, either on its municipal council or its executive committee.
Business conduct
KBN has a conservative risk profile and is one of the few AAA-rated financial institutions in the world. Good business conduct is important in order for KBN to maintain a strong position in the market and to have access to low-cost and stable financing, hedging and liquidity management.
Code of Conduct and corporate culture
KBN’s Board of Directors sets general guidelines, and the CEO sets supplementary guidelines. The guidelines are reviewed annually.
KBN’s Code of Conduct is approved by the Board of Directors and is a guide to the behaviour that is expected of KBN’s employees. All KBN’s employees are required to be familiar with it. The Chief Compliance Officer is the document manager and is responsible for monitoring the Code of Conduct. In addition to the Code of Conduct, KBN has special guidelines (central conduct rules) in special areas that are relevant to business conduct. Annual training in key conduct rules, including the Code of Conduct, is provided for all employees under the supervision of the compliance department, and all employees must confirm each year that they have read and are familiar with the rules.
KBN’s conduct rules emphasise the importance of respect, a high level of integrity and transparency. In accordance with the Code of Conduct, employees have a responsibility to act in accordance with KBN’s values. In addition to the Code of Conduct, KBN has a wide range of other guidelines that provide instructions and are intended to promote a healthy corporate culture. These include KBN’s guidelines on sustainability, on measures to combat money laundering and terrorist financing, on IT and data management, as well as those on risk management and internal control, the assessment of conflicts of interest, data privacy, security management, market conduct, supplier management and information management.
Corruption and bribery
It is important for KBN to build an organisational culture and organisational structure that reduce the risk of corruption and bribery. KBN’s procedures for addressing corruption and bribery are first and foremost covered by the Code of Conduct. There are also separate guidelines for measures to combat money laundering and terrorist financing.
KBN’s governance structure is also intended to reduce the risk of corruption and bribery. It is particularly in those departments which exercise a high level of discretion regarding market participants that there is an inherent risk of corruption and bribery in KBN’s own operations. Controls intended to reduce this risk to an acceptable level have been implemented in the various departments.
There were no convictions or fines for corruption or bribery during the reporting year.
Anti-money laundering
KBN is an obliged entity under the Norwegian Anti-Money Laundering Act and is therefore required to implement measures to combat money laundering and terrorist financing and to report suspicious matters to the authorities.
Customer due diligence measures are applied when establishing customer relationships and on a continual basis during a customer relationship. KBN’s general and supplementary guidelines on measures to combat money laundering and terrorist financing describe how and when customer due diligence measures shall be applied and describe KBN’s governance structure in the anti-money laundering area.
KBN’s Chief Technology and Operations Officer is part of the first line of defence and is the head of anti-money laundering at KBN in accordance with Norway’s anti-money laundering rules, while KBN’s Chief Compliance Officer is the compliance officer in accordance with the rules. KBN’s Chief Lending Officer is also part of the first line of defence and is responsible for obtaining and verifying information on customers, while the head of anti-money laundering is responsible for monitoring sanctions on a continual basis, monitoring for negative media reports and monitoring transactions. KBN’s Chief Risk Officer is a control function as part of the second line of defence and is responsible for assessing and reporting the level of risk in the area. The Board receives quarterly status reports on KBN’s efforts to combat money laundering and terrorist financing. These reports include the number of customers in each risk category and the number of matters reported to the National Authority for Investigation and Prosecution of Economic and Environmental Crime (Økokrim). Reporting on risk exposure and compliance is provided through the routine reports provided to the Board of Directors.
The lending department and business operations section in the technology and operations department are the units that are involved in the customer due diligence measures, and that are the closest to transactions with customers. All these sections’ and departments’ employees receive anti-money laundering training each quarter and take an annual test on which they are required to score 80% in order to pass. The training is foundational, but it is also adapted so that the employees are in a position to apply due diligence measures in accordance with the Norwegian Anti-Money Laundering Act, and to make sound judgments and observations when carrying out their normal work tasks with respect to the risk of money laundering and terrorist financing.
KBN’s Board of Directors and management team receive annual training on anti-money laundering and terrorist financing.
The duty to inform the Head of Anti-Money Laundering of suspicious matters applies to members of the Board of Directors, KBN’s employees and hired-in personnel. When suspicious matters are reported, it is the Head of Anti-Money Laundering who determines the group of people who will be involved in the investigations.
Protection of whistleblowers
It is important for KBN to have procedures that attend to the rights of whistleblowers, and for KBN’s employees to be informed about the processes for managing whistleblowing reports. Whistleblowing and KBN’s whistleblowing procedure are part of the annual training provided for all KBN’s employees on conduct rules. The guidelines are subject to regular assessment and revision.
The guidelines for whistleblowing describe the roles and responsibilities involved, provide definitions for whistleblowing, and set out what constitutes a censurable matter and how employees can make a whistleblowing report, both internally and externally. KBN’s Chief Compliance Officer manages KBN’s whistleblowing channels and will normally be the person who processes whistleblowing reports that are received internally, but he/she also ensures that KBN has an external whistleblowing channel. There were no whistleblowing reports at KBN in 2025.
IT and cyber security
The Board of Directors has approved a separate IT strategy in the technology area. The IT strategy sets the direction for how KBN will use information technology to support its strategic objectives and ambitions. The IT strategy, together with KBN’s guidelines, provides the framework for ongoing decisions in the IT area.
IT and cyber security are important for KBN to protect sensitive data, prevent financial losses, and maintain trust in the market. In addition, IT and cyber security are also important for compliance with legislation, to ensure continuing operations, and to avoid causing losses or disruption for customers and counterparties because of weak security procedures at KBN. The Board of Directors has determined that KBN’s risk appetite for operational risk, including IT and cyber risk is low.
KBN’s general guidelines for security management, risk management and internal control, and IT and data management set limits and requirements for KBN’s governance of IT and cyber security. The Chief Technology and Operations Officer are responsible for the security governance framework and carries out a risk and vulnerability analysis each year for the IT and cyber area, and this determines which actions and measures are implemented and carried out to ensure KBN operates within the established risk appetite for the IT area. Security measures in IT and cyber security are intended to ensure the confidentiality, integrity and availability of the information and systems, both physical and digital, that are used by KBN.
All of KBN’s critical business processes and support functions depend on IT systems and services, and it is therefore important that all employees have basic knowledge of good security procedures and put them into practice. KBN provides annual training in IT and cyber security as part of an obligatory review of the Code of Conduct for all employees. IT and cyber security training is also provided in the form of phishing tests, participation in Norway’s National Security Month and digital security quizzes.
KBN uses CIS Controls as the technical standard for implementing security measures. Threats are monitored and technical vulnerabilities are closed on a continual basis. Security tests are carried out at different levels, including different penetration tests.
Revenue from certain sectors and exclusion from EU reference benchmarks
KBN has no activities or related revenues from the following sectors: controversial weapons, cultivation and production of tobacco, fossil fuels or chemicals production. KBN is not excluded from any of the EU reference benchmarks that are aligned with the Paris Agreement.
Board gender diversity
The Norwegian Limited Liability Companies Act requires at least 40% representation of each gender on the boards of large and medium-sized companies. KBN’s Board of Directors consists of nine members, five of whom are women. 56% of its members are thus women, and 44% are men.